InfoWorld Membership Systems, LLC

Alchemy is widely used.

The majority of the unstructured content in an organization is "fixed" content—that is, content in its final form. Organizations are under more pressure than ever before to manage this content effectively, not only for compliance and risk reduction purposes, but also to improve operational efficiency and productivity while reducing costs.
Alchemy gives organizations the power to manage and use all of their fixed content—including images, faxes, email, PDFs, and COLD—throughout the information lifecycle management (ILM) stages, with an integrated and scalable set of tools that are easy to deploy and even easier to use. Alchemy delivers a complete fixed content management system that can grow with an organization’s information management needs, with modules that provide capture, workflow, document management, archiving, records management, integration, retrieval and distribution at a fraction of the cost to acquire and deploy when compared to enterprise content management suites.
Alchemy systems are installed in over 10,000 organizations in more than 40 countries.
The most important opinions about the value of our Business Information Delivery solutions come from our customers. Around the world, thousands of organizations use our products to work smarter—in financial services, healthcare, government, law and many other fields. On the following pages are just a few stories of how customers are using Captaris Business Information Delivery solutions to cut costs, increase revenue and improve compliance.

Top Five Reasons to Go Paperless with Captaris® Alchemy® Document Management In a typical office, the majority of documents still exist in paper form. Examples include contracts, invoices, statements, reports and technical documentation. There are five major challenges facing the organization that are related to managing this content:

1. Lost or misplaced information Knowledge workers spend three-and-a-half hours weekly searching for information that is never found and three hours a week recreating that lost content. Information overload Knowledge workers spend more than 27 hours a week searching, gathering and analyzing information.
2. Paper documents are left out because they are not well organized.
3. Inefficient business processes Just one example: It costs more than $50 on average to process and manage a paper invoice.
4. Compliance issues Organizations are under more pressure than ever before to manage documents for compliance and risk-reduction purposes.
5. Lack of integration with other applications CRM, ERP, HR, Enterprise Content Management (ECM), claims processing, health information systems, etc.—All of these applications need fast and accurate access to archived content contained in paper documents, but it is inaccessible.

One study concludes that eliminating information-retrieval tasks that waste time will increase worker productivity and could save organizations millions of dollars.
Alchemy customers eperience increases productivity by speeding up document retrieval and finding "lost" information.

• An office equipment dealer cut file-retrieval time from one hour to just three seconds.
• A hospital reduced patient-record retrieval by 50 percent. Saves money by reducing the need for paper supplies, paper delivery and storage
• A state transportation department cut printing and delivery costs in half. A hospital saved hundreds of thousands of dollars by eliminating a records storage warehouse and cancelling its off-site storage vendor contract.

Streamlines business processes by eliminating paper

• A credit union verifies account signatures in seconds now. An insurance agency reviews policy documents in two minutes, as compared to two weeks.

Helps with compliance by creating a secure archive

• Hospitals and medical clinics use it to create secure archives that protect patient information.
• State government offices use it to comply with records retention policies.
• Airlines use it to comply with FAA regulations. Connects the archived content to other applications that need it
• A district council integrated 850,000 property files with its Geographic Information System (GIS). A hospital integrated patient records with its Health Information Management System.

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References:
1 Doculabs Market Focus White Paper on Fixed Content Management, Feb. 2005
2 The hidden costs of information work, International Data Corporation (IDC), March 2005
3 Ibid.
4 Institute of Management and Information (IOMA), Dec. 2005
5 The hidden costs of information work, International Data Corporation (IDC), March 2005